We are a family business which has specialized in motorhome rentals for over 35 years. Our vehicles as well as our experience, are what we pride ourselves on. We promise to offer you the most competitive prices and an incomparable service for your memorable motorhome adventures!
The following are included with all hires
Insurance included
3500 kilometers included (for 1 week rental)
7000 kilometers included (for rental of 2 weeks or more)
First full tank of propane (for accessories as refrigerator, water-heater, etc)
Complimentary transportation to our office - from the airport or the metro
No preparation fee
Convenience kits (available at additional charge)
Cite Laval Caravane Rental Terms
Pictures of the vehicles are given here as a point of reference, some changes may occur in the brand name of the vehicle.
The rates are in Canadian dollars only.
Taxes are not included; there is a 5 % (federal) sales taxes and a 7.5 % (provincial) sales taxes to be added to our rates.
Insurance included
First full tank of propane (for accessories as refrigerator, water-heater, etc)
Complimentary transportation to our office - for the airport or the metro
Convenience kits available
Minimum rental duration
High Season: One Week
Low Season: One Week
Security Bond
At the time of departure we also ask for a security bond of $500.00 with Travel Trailer rentals or $1000 with RV / Motorhome rentals ($2,500 if Class A, B or C vehicles are into the United States) . This is taken as an authorization on your nominated credit card. This bond will be refundable upon check-in of the vehicle, please note though the vehicle needs to be in the same condition as it was upon departure. The final payment must be made the day of departure in cash, travellers check or interac (electronic payment system).
In the event of damage caused to the vehicle during your rental the following damage deductible will be payable by you the client:
$500 for all Travel Trailers
$1000 ($2500 if customers travel into the United States) for all Class A, B and C Motorhomes
We offer the possibility to reduce the damage deductible:
Reduction of $1000.00 to $500.00 for all Class B, B+ and C(23-29ft) Motorhomes, reduction of $2500 to $1000 for Class A and Class C 31ft Motorhome travelling within Canada
Reduction of $2500.00 to $1000.00 for all Class A, B and C Motorhomes travelling in to the United States
Please also note, the customer is able to provide or purchase their own insurance. You will need to present documentation (a binder) to Cite Laval Caravane as proof of purchase of your own insurance cover.
Tent and Travel Trailers:
Our rates are weekly. You must have on your insurance policy the FAQ27 (or FAQ25) to cover your own vehicle for the towing of tent and travel trailers. As far as we are concerned we do not charge any extra fees for insurance. If you are hiring a vehicle from a rental vehicle company to tow one of our travel trailers make sure you have confirmed with them that the FAQ27 (or FAQ25) is included in your rental
For every trailer reservation there will be a deposit of $200 per week. The balance is due one month beforehand for the tent and travel trailers. This can be paid in the following: cash, interac (electronic payment system) or travellers check.
It is obligatory to install electric brakes and a hitch of 2 inches by 2 inches, on your vehicle. We also rent the necessary anti-sway and tension bars, for $25.00 per week.
The departure is made only on Saturdays at 11:00 a.m. and the return at 9:00 a.m.
Please take note of the following construction holiday weeks (July 19 to August 2) as well as the two following weeks (August 2 to August 16) must be taken together. For this period we do not rent for one week periods. When you arrive at our branch to take possession of your unit, our staff will demonstrate how to use and to be taught how to use it the day of the departure. It is possible to make arrangements for different departures and returns depending on our availabilities
Animals
No animals are permitted in our vehicles at any time.
Cancellation
For cancellation, the following conditions apply:
The booking deposit payable at time of booking confirmation as well as the security deposit will not be refundable in the event of a booking cancellation
- More than 31 days prior to departure - $ 50.00cad
- Between 30 and 15 days prior to departure - $200.00cad
- Between 14 and 8 days prior to departure - $500.00cad
- 7 days or less prior to departure - 100 % of the contract amount
Restrictions
Customers are not permitted to drive into the city of New York, New York ,USA and the country of Mexico.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Cite Laval Caravane Rental Terms for travel between 01-Jan-2011 and 31-Dec-2011
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Cite Laval Caravane Insurance
At the time of departure we also ask for a security bond of $500.00 with Travel Trailer rentals or $1000 with RV / Motorhome rentals ($2,500 if Class A, B or C vehicles are into the United States) . This is taken as an authorization on your nominated credit card. This bond will be refundable upon check-in of the vehicle, please note though the vehicle needs to be in the same condition as it was upon departure. The final payment must be made the day of departure in cash, travellers check or interac (electronic payment system).
In the event of damage caused to the vehicle during your rental the following damage deductible will be payable by you the client:
$500 for all Travel Trailers
$1000 ($2500 if customers travel into the United States) for all Class A, B and C Motorhomes
We offer the possibility to reduce the damage deductible:
Reduction of $1000.00 to $500.00 for all Class B, B+ and C(23-29ft) Motorhomes, reduction of $2500 to $1000 for Class A and Class C 31ft Motorhomes travelling within Canada
Reduction of $2500.00 to $1000.00 for all Class A, B and C Motorhomes travelling in to the United States
Please also note, the customer is able to provide or purchase their own insurance. You will need to present documentation (a binder) to Cite Laval Caravane as proof of purchase of your own insurance cover.
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